Refund Policy

This Refund Policy explains how cancellations and refunds work for Fair Nesting household subscriptions. It should be read with our Terms of Use.

Fair Nesting is billed per household. The household owner manages payment and cancellation through Settings → Manage billing (Stripe’s Customer Portal).

You can cancel a household subscription at any time. There is no cancellation fee.

After you cancel an active paid subscription, the household keeps paid access until the end of the current billing period. Renewal stops after that date.

If you subscribe during your free trial and cancel before the first payment, you won’t be charged. You can keep recording tasks until your trial ends.

Paid subscription fees are generally non-refundable for unused time in a billing period once charged. We do not offer partial refunds or credit for unused days when you cancel mid-period.

Nothing in this policy limits rights you may have under mandatory consumer law in your country of residence that cannot be waived by contract.

If you believe you were charged in error, contact us at support@fairnesting.com (or use Help & Feedback if you are signed in). We may ask for account details so we can investigate with our payment provider, Stripe.

Payment card details are processed by Stripe. We do not store full card numbers on our servers.

We may update this Refund Policy from time to time. When we do, we will revise the “Last updated” date on this page.

For refund or billing questions, contact us at support@fairnesting.com.